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Innovate in the World of Food

Sales Agreement

The Sales Agreement between Sana Food Group and Customer.

Article – 1
the subject of this agreement, the seller sells to the buyer, the following qualifications and sales price of the product with regard to the sale and delivery of the Law No. 4077 on the Protection of Consumers; It covers the rights and obligations of the parties in accordance with the provisions of the Regulation on the Principles and Procedures for Implementing Distance Contracts.

Article 2

SELLER INFORMATION

Name: Sana Food Group.

Address: fatih sanayi sitesi   Ikitelli O.S.B. B1 BLOK  birinci kat   NO;2  / Başakşehir / Istanbul

Website: sana-tr.com/en

Email: info@sana-tr.com

Article 3

RECEIVER INFORMATIONS

All members: All buyers who are members of our site in Sana Food Group. (Hereinafter referred to as buyer or customer).

Article – 4

CONTRACT SUBJECT AND PRODUCT INFORMATION:

Goods / Products or Services; Type, Quantity, Brand / Model, Color, Number, Sales Price, and Payment Method, as stated on the site, these promises may vary without notification to the buyer.

Article 5

GENERAL PROVISIONS

5.1 – The BUYER declares that he has read and informed all the preliminary information about the basic characteristics, sales price, and payment method and delivery of the product subject to the contract mentioned in Article 4 and that he has given the necessary confirmation in the electronic environment.

5.2 – The product subject to the contract shall be delivered to the buyer or the person or organization at the address indicated in the preliminary information, depending on the distance of the location of the buyer for each product, provided that it does not exceed the legal 30-day period.

5.3 – If the product subject to the contract is to be delivered to another person or organization from the purchaser, the SELLER shall not be held responsible for the failure of the person or organization to accept the delivery.

5.4 – The SELLER is responsible for the delivery of the contracted product in a sound, complete, conforming with the qualifications specified in the order, and with any warranty documents and manuals.

5.5 – For the delivery of the contracted product, this contract must be approved electronically and the sales price must be paid in the form of payment preferred by the buyer. If for any reason, the product price is not paid or canceled in the bank records, the SELLER shall be deemed free of the obligation to deliver the product.

5.6 – If the credit card of the buyer does not pay the product price to the SELLER or the person or institution specified in the sales contract due to unfair or unlawful use by the unauthorized person after the delivery of the product, the buyer does not pay the product price to the SELLER or the person or institution specified in the sales contract. You must send it to the SELLER within working days. In such a case, the shipping costs are the responsibility of the buyer.

5.7 – If the SELLER is unable to deliver the contracted product within the due period due to force majeure or extraordinary conditions such as weather opposition, interruption of transportation, the seller is obliged to inform the buyer. In this case, the buyer may exercise one of the rights to cancel the order, to replace the contracted product, if any, and / or postpone the delivery time until the obstruction is eliminated. In case the buyer cancels the order, the SELLER shall attempt to cancel the credit card slip of the buyer and return the relevant amount to the account of the buyer within 7 days and the transaction shall be notified to the BUYER by electronic mail. In such a case, the SELLER cannot be held responsible for the delays caused by the related bank.

5.8- This agreement becomes valid after it has been electronically approved by the recipient (after the membership is realized) and sent to sana-tr.com.

Article 6

RIGHT TO VITO:

The buyer has the right to withdraw within seven (7) days following the delivery of the contracted product to him or to the person or organization at the address indicated. In order to exercise the right of withdrawal, SELLER must be notified by fax or e-mail within this period and the product should not be used in accordance with the provisions of Article 7 and its packaging shall not be damaged. If this right is exercised, it is obligatory to return the original delivery invoice and the sample of the delivery report stating that the product delivered to the 3rd party or the BUYER has been sent to the SELLER. Within 7 days after the receipt of these documents, the SELLER shall attempt to return the product price to the BUYER’s credit card account. The SELLER cannot be held responsible for the failure of the bank on the return of the product price. Value-added tax and other legal obligations, if any, are not refundable if the original Sales Invoice is not sent. The shipping cost of the product returned due to the right of withdrawal belongs to the BUYER. In addition, non-refundable products, disposable products, reproducible software and programs, products that fail quickly or exceed the expiry date cannot be revoked. Use of right of withdrawal in all kinds of software and programs, DVD, VCD, CD and cassettes, computer and stationery consumables (toner, cartridge, ribbon, etc.) and all kinds of cosmetic products are subject to the condition that the product is unopened, intact and the product is not used. the right of withdrawal cannot be used for products that cannot be returned by nature, disposable products, reproducible software and programs, products that are quickly deteriorated, or exceed the expiry date. Use of right of withdrawal in all kinds of software and programs, DVD, VCD, CD and cassettes, computer and stationery consumables (toner, cartridge, ribbon, etc.) and all kinds of cosmetic products are subject to the condition that the product is unopened, intact and the product is not used. the right of withdrawal cannot be used for products that cannot be returned by nature, disposable products, reproducible software and programs, products that are quickly deteriorated, or exceed the expiry date. Use of right of withdrawal in all kinds of software and programs, DVD, VCD, CD and cassettes, computer and stationery consumables (toner, cartridge, ribbon, etc.) and all kinds of cosmetic products are subject to the condition that the product is unopened, intact and the product is not used.

Article 7

AUTHORIZED COURT

In the implementation of this contract, Consumer Arbitration Committees and the CONSUMER COURTS in the settlement of the BUYER or SELLER are authorized up to the value announced by the Ministry of Industry and Trade. If the order is approved electronically, the BUYER shall be deemed to have accepted all the provisions of this agreement.

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